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PAIA ANNEXURES 1&2


PAIA Manual

Explanation Requirements

Annexures 1 & 2 serve as crucial components that provide detailed information about the records held by the organization and how individuals can access them under the Promotion of Access to Information Act (PAIA).

Here are the key requirements for Annexures 1 & 2 of the PAIA Manual:

  1. Description of Records:
    1. Annexure 1 should contain a detailed description of all records held by the organization, including their nature, format, and categories.
    2. Annexure 2 should provide information about the categories of records that are automatically available for public inspection, as per section 51(1)(d) of PAIA.
  2. Availability of Records:
    1. Annexure 1 should specify the location where each category of records is kept within the organization, whether physically or electronically.
    2. Annexure 2 should outline the categories of records that are automatically available for public inspection without the need for a formal request.
  3. Access Procedures:
    1. Annexure 1 should include details on the procedures individuals must follow to request access to specific records held by the organization.
    2. Annexure 2 should provide information on how individuals can access the categories of records that are automatically available for public inspection.
  4. Contact Information:
    1. Both Annexures should include contact details for the Information Officer or designated official responsible for handling access to information requests.
    2. Individuals should be provided with clear instructions on how to submit access requests and who to contact for assistance.
  5. Form and Format:
    1. The information in Annexures 1 & 2 should be presented in a clear and understandable format, making it easy for individuals to locate relevant records and understand the access procedures.
    2. Use plain language and avoid technical jargon to ensure accessibility for all stakeholders.
  6. Regular Updates:
    1. Annexures 1 & 2 should be reviewed and updated regularly to ensure that they accurately reflect the organization’s records and access procedures.
    2. Any changes or updates to the records or access procedures should be promptly reflected in the Annexures.
  7. Alignment with PAIA Requirements:
    1. Ensure that the information provided in Annexures 1 & 2 complies with the requirements of PAIA and any relevant guidelines issued by the South African Human Rights Commission (SAHRC).
    2. Keep abreast of any changes to PAIA regulations and update the Annexures accordingly to remain compliant.

By fulfilling these requirements, organizations can effectively document their records and access procedures in Annexures 1 & 2 of the PAIA Manual, facilitating transparency and accountability in accordance with PAIA regulations.


Annexures Guidance

Development & Implementation

Annexures 1 & 2 of the PAIA Manual serve as crucial components that provide detailed information about the records held by the organization and how individuals can access them under the Promotion of Access to Information Act (PAIA).

Here are the key requirements for Annexures 1 & 2 of the PAIA Manual:

  1. Description of Records:
    1. Annexure 1 should contain a detailed description of all records held by the organization, including their nature, format, and categories.
    2. Annexure 2 should provide information about the categories of records that are automatically available for public inspection, as per section 51(1)(d) of PAIA.
  2. Availability of Records:
    1. Annexure 1 should specify the location where each category of records is kept within the organization, whether physically or electronically.
    2. Annexure 2 should outline the categories of records that are automatically available for public inspection without the need for a formal request.
  3. Access Procedures:
    1. Annexure 1 should include details on the procedures individuals must follow to request access to specific records held by the organization.
    2. Annexure 2 should provide information on how individuals can access the categories of records that are automatically available for public inspection.
  4. Contact Information:
    1. Both Annexures should include contact details for the Information Officer or designated official responsible for handling access to information requests.
    2. Individuals should be provided with clear instructions on how to submit access requests and who to contact for assistance.
  5. Form and Format:
    1. The information in Annexures 1 & 2 should be presented in a clear and understandable format, making it easy for individuals to locate relevant records and understand the access procedures.
    2. Use plain language and avoid technical jargon to ensure accessibility for all stakeholders.
  6. Regular Updates:
    1. Annexures 1 & 2 should be reviewed and updated regularly to ensure that they accurately reflect the organization’s records and access procedures.
    2. Any changes or updates to the records or access procedures should be promptly reflected in the Annexures.
  7. Alignment with PAIA Requirements:
    1. Ensure that the information provided in Annexures 1 & 2 complies with the requirements of PAIA and any relevant guidelines issued by the South African Human Rights Commission (SAHRC).
    2. Keep abreast of any changes to PAIA regulations and update the Annexures accordingly to remain compliant.

By fulfilling these requirements, organizations can effectively document their records and access procedures in Annexures 1 & 2 of the PAIA Manual, facilitating transparency and accountability in accordance with PAIA regulations.


Best Practices

Annexures 1 & 2 Examples  


  1. Annexures 1 & 2 Development

Developing Aof the PAIA Manual requires careful planning and attention to detail to ensure compliance with the Promotion of Access to Information Act (PAIA).

Here are the best practices for developing Annexures 1 & 2:

  1. Conduct a Records Inventory:
    1. Start by conducting a thorough inventory of all records held by the organization.
    2. Categorize the records based on their nature, format, and accessibility.
    3. Identify which categories of records are automatically available for public inspection as per PAIA requirements.
  2. Collaboration with Relevant Departments:
    1. Work closely with relevant departments within the organization to gather accurate and up-to-date information about the records they hold.
    2. Ensure that all departments provide input to create comprehensive Annexures.
  3. Define Clear Categories:
    1. Clearly define categories of records in Annexure 1, including detailed descriptions of each category.
    2. Annexure 2 should clearly outline the categories of records that are automatically available for public inspection without a formal request.
  4. Include Record Locations:
    1. Specify the physical and electronic locations where each category of records is stored within the organization in Annexure 1.
    2. This information should be detailed and easily understandable for individuals seeking access to records.
  5. Outline Access Procedures:
    1. Detail the procedures individuals must follow to request access to specific records in Annexure 1.
    2. For records automatically available for public inspection (Annexure 2), provide clear instructions on how individuals can access them without a formal request.
  6. Provide Contact Information:
    1. Include contact details for the Information Officer or designated official responsible for handling access to information requests.
    2. This information should be easily accessible in both Annexures for individuals seeking assistance or guidance.
  7. Use Plain Language and Clarity:
    1. Present information in Annexures 1 & 2 in plain language and avoid technical jargon.
    2. Use a clear and understandable format to facilitate easy access and comprehension for all stakeholders.
  8. Regular Review and Updates:
    1. Regularly review and update Annexures 1 & 2 to ensure they reflect the organization’s current records and access procedures.
    2. Any changes or updates to records or access procedures should be promptly reflected in the Annexures.
  9. Compliance with PAIA Requirements:
    1. Ensure that all information provided in Annexures 1 & 2 aligns with the requirements of PAIA and any guidelines issued by the South African Human Rights Commission (SAHRC).
    2. Stay informed about changes to PAIA regulations and update the Annexures accordingly to remain compliant.

Following these best practices will help organizations develop Annexures 1 & 2 of the PAIA Manual that are comprehensive, clear, and compliant with PAIA regulations, promoting transparency and accessibility of information for stakeholders.


  1. Implementation Annexures 1 & 2

Implementing of the PAIA Manual is a critical step in ensuring transparency and accessibility of information.

Here are the best practices for implementing Annexures 1 & 2:

  1. Publish and Distribute:
    1. Once Annexures 1 & 2 are finalized, publish them on the organization’s website or other accessible platforms.
    2. Ensure that they are easily accessible to the public and stakeholders who may require access to information.
  2. Internal Training:
    1. Conduct training sessions for staff members responsible for handling access to information requests.
    2. Ensure they understand the contents of Annexures 1 & 2 and how to assist individuals requesting access to records.
  3. Raise Awareness:
    1. Create awareness within the organization about the availability of Annexures 1 & 2.
    2. Encourage staff to refer individuals seeking information to the appropriate sections of the PAIA Manual.
  4. Regular Monitoring:
    1. Establish a monitoring mechanism to track access requests and responses.
    2. Regularly review the effectiveness of Annexures 1 & 2 in facilitating access to information.
  5. Feedback and Improvement:
    1. Solicit feedback from individuals who have used Annexures 1 & 2 to access information.
    2. Use this feedback to make improvements to the accessibility and clarity of the Annexures.
  6. Compliance Checks:
    1. Conduct regular compliance checks to ensure that Annexures 1 & 2 remain up-to-date and compliant with PAIA requirements.
    2. Any changes or updates to records or access procedures should be promptly reflected in the Annexures.
  7. Review and Revision:
    1. Periodically review Annexures 1 & 2 to assess their effectiveness and relevance.
    2. Make revisions as necessary to ensure they continue to meet the organization’s and PAIA’s requirements.
  8. External Communication:
    1. Provide clear information on the organization’s website and other communication channels about how individuals can access Annexures 1 & 2.
    2. Include instructions on how to submit access requests and contact information for assistance.
  9. Data Security:
    1. Ensure that the records listed in Annexure 1 are adequately secured and protected from unauthorized access.
    2. Implement measures to safeguard sensitive information and comply with data protection regulations.
  10. Continuous Improvement:
    1. Commit to continuous improvement of Annexures 1 & 2 based on feedback, changes in legislation, and evolving organizational needs.
    2. Regularly update and refine the content to enhance accessibility and transparency.

By following these best practices, organizations can effectively implement Annexures 1 & 2 of the PAIA Manual, ensuring compliance with PAIA requirements and promoting transparency and accessibility of information for stakeholders.


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